Effective Date: 04/01/2026

Human Performance Covington is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any information you voluntarily provide through our forms  

• Communication Data: Information related to your interactions with us, including SMS and email communications  

• Technical Data: IP address, browser type, device information, and website usage data  

• Cookies & Tracking Data: Information collected through cookies and similar technologies  

2. How We Use Your Information

We use your information to:

• Provide and manage our services  

• Schedule and confirm appointments  

• Respond to inquiries and provide customer support  

• Send service-related communications  

• Improve our website, services, and user experience  

• Send promotional communications (only if you opt in)

3. SMS Communication & Consent

By providing your phone number and opting in through our website forms, you consent to receive SMS (text) messages from Human Performance Covington.

These messages may include:

• Appointment reminders and confirmations  

• Customer care communications  

• Follow-up messages  

• Promotional or marketing messages (if separately consented)

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message.  

For assistance, reply HELP or contact us at [email address].

Consent to receive SMS messages is not a condition of purchase.

4. Information Sharing

We do NOT sell, rent, or share your personal information, including phone numbers or SMS consent data, with third parties for marketing purposes.

We may share information only in the following situations:

• With service providers who assist in operating our business (e.g., CRM systems, communication platforms)  

• When required by law or to comply with legal obligations  

• To protect our rights, safety, or property  

All third-party providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze website usage.

You can choose to disable cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal information  

• Opt out of marketing communications at any time  

• Request deletion of your personal information, where applicable  

To make a request, contact us at admin@hpcov.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

10. Contact Information

Human Performance Covington

Email: admin@hpcov.com 

Website: hpcov.com